PRIVACY, TERMS & DISCLOSURE

  • Privacy Policy + Terms of Use

    Last updated: July 2026

    At Shift Residential, we respect your privacy and are committed to protecting your personal information.

    Information We Collect

    We may collect personal information that you voluntarily provide, including your name, email address, phone number, and any information you choose to share through our contact forms, newsletter sign-up, or other communications.

    Our website may also collect limited technical information such as your IP address, browser type, pages visited, and website usage through analytics tools that help us improve the site.

    How We Use Your Information

    Your information may be used to:

    • Respond to your inquiries.

    • Provide real estate services and information you request.

    • Send our newsletter if you have chosen to subscribe.

    • Improve our website and client experience.

    • Meet legal and regulatory obligations.

    We will only send marketing emails to individuals who have provided consent or where otherwise permitted by applicable Canadian law, including Canada’s Anti-Spam Legislation (CASL). We will never sell your personal information.

    How Long We Keep Your Information

    We retain personal information only as long as needed to fulfill the purposes outlined above, or as required by law.

    Marketing Communications

    If you subscribe to our newsletter, you may receive occasional emails from Shift Residential. Every email includes sender identification and an unsubscribe link, and you may opt out at any time. Unsubscribe requests are processed promptly and in accordance with CASL.

    Sharing Information

    We do not sell or rent personal information. Information may be shared with trusted service providers who help us operate our website or where required by law.

    Cookies

    Our website may use cookies and analytics tools, such as Google Analytics, to improve your browsing experience and better understand how visitors use the website. You can manage cookie preferences through your browser settings.

    Protecting Your Information

    We take reasonable steps to safeguard your personal information from unauthorized access, disclosure, or misuse.

    Children’s Privacy

    This website is not directed at children under 13, and we do not knowingly collect personal information from children.

    Your Privacy Rights

    You may request access to or correction of the personal information we hold about you, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Questions regarding privacy can be directed to us using the contact information below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

    Terms of Use

    By accessing this website, you agree to the following terms.

    General Information

    The information on this website is provided for general information purposes only. While we strive to keep information current and accurate, real estate markets change frequently and content should not be considered legal, financial, tax, or professional advice.

    Professional Representation

    Information provided on this website does not establish a client relationship. Real estate representation begins only after the appropriate representation agreements have been completed in accordance with Ontario real estate legislation.

    Intellectual Property

    Unless otherwise noted, all content on this website — including text, photography, graphics, branding, logos, and design — is the property of Shift Residential and may not be reproduced without written permission.

    Third-Party Links

    This website may contain links to third-party websites. Shift Residential is not responsible for the content or privacy practices of those websites.

    Limitation of Liability

    Shift Residential is not responsible for any loss or damages arising from the use of this website or reliance upon its content.

    Governing Law

    These Terms of Use are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

    Updates

    This Privacy Policy and Terms of Use may be updated periodically. The most current version will always appear on this page.

    Accessibility

    Shift Residential is committed to creating a website that is accessible and usable for everyone. If you experience difficulty accessing any content on this website or require information in an alternative format, please contact us and we will do our best to assist you promptly.